Tag: scientific articles

Latest MTI Newsletter – Winter/Spring 2016

Dear reader,

our first newsletter from 2016 offers some exciting expert articles from the areas of personnel and organizational development as well as a new section summarizing the international reports about MTI events and MTI news.

Our MTI experts report on the brand new and current issue – “Management by Team Objectives”. In addition you also get to know the great advantages of using Digital Moderation at your next event along with two reports on the subjects Sales, Service and working environment.

We hope you will enjoy reading our new stories!

Your Machwürth Team International

Articles written by MTI consultants and experts

Winter/Spring 2016

Management by Team Objectives

“Cooperation beats competition”

”Management by Team Objectives” for banks and insurance companies – a small step or a cultural paradigm shift? A management model that strives for sustainable business success is future-proof. But a successful transition to such a model is not without obstacles.

Digital moderation

“Using modern technology
to involve employees”

Conferences, workshops and kick-off events often still use conventional presentation media such as pinboards and flip charts. But large-scale events in particular can become much more dynamic, effective and interactive if modern information and communication technology is used.

Certification in Sales and Service

“TÜV Rheinland – Certified Sales Experts for Aramark Germany”

In November 2015, five new certified sales experts successfully completed the two-year Aramark Sales Development Program. The special thing about it: The TÜV Rheinland acted as an independent assessor to confirm the participants’ competence.

Excellence in Service

“Project report: Good service makes the
difference”

The cost of winning new customers is enormous. That is why more and more companies are focusing on customer retention and increasing customer satisfaction. Satisfied customers are an important component of success.

*NEW SECTION*

“International Reports”

In addition to our new scientific articles we present you our new newsletter section „International Reports“ . Read our reports on international events, news from the Machwürth Team International and announcements of new products.

MTI Scientific Articles

Scientific Articles | Archive – Autumn 2015

In our third newsletter 2015 the Machwürth Team International compiled for you informative and interesting reports related to the topics leadership, team development and service.

This year the Machwürth Team has been awarded two prizes, the Top Consultant and the European training award by the BDVT. We will give you background information about the victory project that we carried out with our customer Evonik. Furthermore, we deal with the topics cultural differences and conflict management and outline the visit of Eastern European Managers in the context of a Manager Training Programme organised by giz.

We hope you will enjoy reading our new stories!

Your Machwürth Team International

Articles written by MTI consultants and experts

Autumn 2015

service_qualität

Project Report: Evonik School of Customer Service

“Improving Service Quality Worldwide”

How satisfied customers are with a company’s service depends on the company’s service and customer support. For this reason Evonik, specialty chemicals company, founded an international School of Customer Service. The globally active company and consultancy firm, Machwürth Team International, was awarded bronze in the European training award, Europäischer Trainingspreis, by the BDVT in 2015.

service_qualität

Cultural influences

“Being more aware of cultural differences”

“It’ll be ok.” Companies often plan transnational projects according to this motto – particularly those in which the foreign partners come from western industrialised nations. But because their cultures are related, the differences are often underestimated.

service_qualität

Conflict management

“Conflicts in companies and organisations”

Fair-weather management – every manager’s pipe dream. And what does reality look like? Storms are followed by sunshine and blizzards alternate with thaw period.

service_qualität

Manager qualification

“Eastern European managers gain qualifications for the international market with MTI”

A Manager Training Programme in Germany offers ambitious managers from Eastern Europe new insights and opportunities for international cooperation.

service_qualität

Award for Organisational Development 2015

“Machwürth Team International is awarded with “Top Consultant 2015” seal of approval”

SMEs have given MTI – the specialist for HR and organisational development – top marks and rate us among the top consulting companies in Germany.

Scientific Articles | Archive Summer 2015

In our summer edition of the newsletter we would like to present you interesting MTI project reports and news in the subject area Personnel and Organisational Development.

We will inform you among others things about Russian managers visiting companies in Germany and examine the role of a modern health management system. Moreover, we will be looking towards China and its leadership culture and you will learn about a new tool, the business simulation.

We hope you will enjoy reading our new stories!

Your Machwürth Team International

Weiterlesen “Scientific Articles | Archive Summer 2015” »

www.zi-online.info | Technical Paper | 03/2015

“Start paying more attention to “normal” employees”

Managers tend TO concentrate their leadership efforts on their own segment’s high and low performers while taking little notice of all those employees, who simply go about getting their jobs done. They, though, are the ones who keep things going and contribute the most to the company’s value creation.

Scientific Articles | Archive – Springtime 2015

With our first newsletter 2015, we would like to introduce a number of exciting articles and inform you of news from our company.

Learn among other things how to make your business fit for tomorrow with effective change and innovation management or what martial arts reveals about your leadership style. In addition, we will give you 7 valuable tips for a successful leadership style as well as an insight into the effective use of digital moderation with mega-groups.

We hope you will enjoy reading our new stories!

Your Machwürth Team International

Weiterlesen “Scientific Articles | Archive – Springtime 2015” »

Scientific Articles | Archive – Autumn/Winter 2014

Today we already have one foot in the future and we should not miss the boat to shape it successfully. Hence we prepared for you topics dealing with changes, shaping the future and further education for companies and employees in our autumn/winter newsletter edition. Furthermore we give you an insight in our major event for the company’s 25th anniversary and the workshops which were held in this context. We hope to arouse your interest to learn more!

Weiterlesen “Scientific Articles | Archive – Autumn/Winter 2014” »

Scientific Articles | Archive – Spring/Summer 2014

The temperatures are rising, the world cup is in full swing and MTI is celebrating its 25th anniversary this year. In due time for the second half of the year we would like to present our MTI newsletter to you.

In this edition, you will find interesting articles about time management, Chinese employee management and leading by feedback systems. Furthermore, a new DISC leadership profile is on the market.

Weiterlesen “Scientific Articles | Archive – Spring/Summer 2014” »

Scientific Articles | Archive – New Year 2014

The new year 2014 has just begun and we are looking forward to many exciting and challenging projects with you.

As in previous years, we want (would like) to accompany you with our MTI Newsletter and give you an insight into our expertise with our know-how and project reports.

Furthermore, we look forward to celebrating Machwürth Team’s 25th anniversary with you.

Weiterlesen “Scientific Articles | Archive – New Year 2014” »

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