Dear reader,

our first newsletter from 2016 offers some exciting expert articles from the areas of personnel and organizational development as well as a new section summarizing the international reports about MTI events and MTI news.

Our MTI experts report on the brand new and current issue – “Management by Team Objectives”. In addition you also get to know the great advantages of using Digital Moderation at your next event along with two reports on the subjects Sales, Service and working environment.

We hope you will enjoy reading our new stories!

Your Machwürth Team International

Articles written by MTI consultants and experts

Winter/Spring 2016

Management by Team Objectives

“Cooperation beats competition”

”Management by Team Objectives” for banks and insurance companies – a small step or a cultural paradigm shift? A management model that strives for sustainable business success is future-proof. But a successful transition to such a model is not without obstacles.

Digital moderation

“Using modern technology
to involve employees”

Conferences, workshops and kick-off events often still use conventional presentation media such as pinboards and flip charts. But large-scale events in particular can become much more dynamic, effective and interactive if modern information and communication technology is used.

Certification in Sales and Service

“TÜV Rheinland – Certified Sales Experts for Aramark Germany”

In November 2015, five new certified sales experts successfully completed the two-year Aramark Sales Development Program. The special thing about it: The TÜV Rheinland acted as an independent assessor to confirm the participants’ competence.

Excellence in Service

“Project report: Good service makes the
difference”

The cost of winning new customers is enormous. That is why more and more companies are focusing on customer retention and increasing customer satisfaction. Satisfied customers are an important component of success.

*NEW SECTION*

“International Reports”

In addition to our new scientific articles we present you our new newsletter section „International Reports“ . Read our reports on international events, news from the Machwürth Team International and announcements of new products.

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